After choosing the POS Pro yearly subscription, you will be instructed on how to connect with a Shopify POS expert who will guide you through the process and support you through everything you need to successfully go live on Shopify POS. Services will include:
Initial call: Understand your retail business operations and needs, confirm key data points, and set clear expectations and timelines for a successful launch on Shopify POS.Core product and customer data migration: Facilitate the extraction and transfer of key data from your current POS system, including products, images, inventory, customers, and optional loyalty data. (Note that historical data migration is not included in these services.)System setup and audit: Perform a pre-launch audit to identify and document any setup issues, and ensure all configurations, such as payments and taxes, are correctly implemented for POS.Go-live support: Support with updating inventory levels, removing storefront passwords, importing gift card data, and conducting test transactions, while providing ongoing support for five days post-launch on POS to resolve any immediate issues.
If you are already working with a Shopify Partner who will assist you in this process, you are eligible for a credit to offset these costs instead. When you choose the POS Pro yearly subscription, you will have the opportunity to indicate whether you are already working with a partner. This will ensure you receive the appropriate credit toward your migration and setup expenses.